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Shipping

We will have your order packed and sent out asap and within 24hrs of the order time.

Orders placed by 2pm on a week day will be sent out the same day.

AUSTRALIA

FASTWAY COURIERS = FREE (orders over $150), and $10 (orders under $150).

EXPRESS POST = FREE (orders over $300), and $15 (orders under $300).

CLICK & COLLECT = FREE (only available at our Coffs Harbour store).

We recommend Fastway for a secure delivery. The Fastway service is completely tracked, is fully insured, and requires signature on delivery. A tracking number will be sent to you. You can opt to have these updates emailed or sent via text. (Fastway does not delivery to P.O. Box, please use Express Post)

Fastway estimated transit times from our location... Adelaide 3-4 days, Brisbane 1-2 days, Canberra 2-3 days, Central Coast 1-2 days, Coffs Harbour 1 day, Gold Coast 1-2 days, Hobart 4-5 days, Melbourne 2-3 days, Northern Rivers 1-2 days, Perth 6-9 days, Sunshine Coast 1-2 days, Sydney 1-2 days.

If you are in W.A. it will take 6+ days. You may consider the EXPRESS POST option if you require it sooner. 

Postage time may take a little longer during peek periods like Christmas & Sale.
We recommended Christmas orders be placed by the 15th of December to guarantee delivery pre-Christmas.

INTERNATIONAL ORDERS

Welcome to the UL family! We're super excited to be offering our collection to you. In regards to shipping we've kept it simple, with flat rate shipping. We use Australia Post with signature on delivery. We are happy to send anywhere! If you have any special requests please contact us directly to make any arrangements.

NEW ZEALAND

Standard post 6+ business days = $20.

Express post 3+ business days = $40.

USA & CANADA

Standard shipping 6+ business days = $35

Express shipping 3+ business days = $70

All prices are in Australian dollars. 

Please note: When orders shipped internationally reach your destination country, they may be subject to customs charges and clearance procedures that can cause delays beyond original delivery estimates. We will do our best to minimise any inconvenience.

Unfortunately, Uptown Local cannot be held responsible for any custom duties, foreign taxes or other fees which may be enforced. These will remain the responsibility of the customer. Please contact your local customs office for further information.

Returns

Doesn’t fit? Don’t worry...we got you.

We're open 7 days a week and our expert team can help you find your perfect fit and suitable replacement. Or we can simply email you a store credit in the form of an UPTOWN LOCAL Gift Card, to use online at your leisure...easy.

Call our store on 0266527489 and we will arrange the return with you on the spot.
You can email us if you prefer. We will respond asap and within 24hrs - info@uptownlocal.com.au

Exchange or store credit within 14 days of purchase.
NO RETURNS on sale items.
NO REFUNDS for incorrect choice.
Product must be unworn, have all tags attached and be in the original condition you received it.
In the case of multiple returns you will be required to cover the cost of postage.

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