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Shipping

We use Australia Post for local and International orders. Track your parcel at - www.austpost.com.au

We will have your purchase packed and sent out asap and within 24hrs of the order time.

Orders placed by 3pm on a week day will be sent out the same day.

Please allow 2 - 3 business days for delivery within Australia (up to 5 days for WA & TAS). Times may vary depending on your location or peak delivery times. 

Postage time may take a little longer during peek periods like Christmas & Sale.
We recommended Christmas orders be placed by the 15th of December to guarantee delivery pre-Christmas.

AUSTRALIA

FREE EXPRESS POST on all orders over $300.

$15 Express post on orders under $300.

NEW ZEALAND

Hi NZ, welcome to the UL family! We're super excited to be offering our collection to you. In regards to shipping we've kept it simple, you have two choices...

Standard post 6+ business days = $25.

Express post 3+ business days = $40.

USA & CANADA

We are super excited to be offering our collection to you for the first time. 

Standard shipping 6+ business days = $50

Express shipping 3+ business days = $75

All prices are in Australian dollars. 

Please note: When orders shipped internationally reach your destination country, they may be subject to customs charges and clearance procedures that can cause delays beyond original delivery estimates.

Unfortunately, Uptown Local cannot be held responsible for any custom duties, foreign taxes or other fees which may be enforced. These will remain the responsibility of the customer. Please contact your local customs office for further information.

Returns

Doesn’t fit? Don’t worry...we got you.

We're open 7 days a week and our expert team can help you find your perfect fit and suitable replacement. Or we can simply email you a store credit in the form of an UPTOWN LOCAL Gift Card, to use online at your leisure...easy.

Call our store on 0266527489 and we will arrange the return with you on the spot.
You can email us if you prefer. We will respond asap and within 24hrs - info@uptownlocal.com.au

Exchange or store credit within 14 days of purchase.
NO RETURNS on sale items.
NO REFUNDS for incorrect choice.
Product must be unworn, have all tags attached and be in the original condition you received it.
In the case of multiple returns you will be required to cover the cost of postage.

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