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CHRISTMAS ORDERS IN AUSTRALIA -

ALL ORDERS ARE BEING SENT OUT EXPRESS POST FOR THE FASTEST DELIVERY POSSIBLE.

PLEASE BE SURE TO FOLLOW YOUR TRACKING FOR A SECURE DELIVERY. WE RECOMMEND YOU SIGN UP TO MYPOST.

BE SURE TO PLACE YOUR ORDERS BY WEDNESDAY 18TH DECEMBER FOR A PRE-CHRISTMAS DELIVERY.

We guarantee our team will have your order ready and send out ASAP!

Orders placed by 4pm on a week day will be sent out the same day.

The tracking number of your parcel will be emailed to you. You can opt to have tracking updates emailed or sent via text. Once a parcel has left our store it becomes the responsibility of the customer.

Please read the the information below for our recommendations for a fast and safe delivery.

AUSTRALIA

FREE SHIPPING on orders over $150. 

EXPRESS POST $15 on orders under $150.

CLICK & COLLECT = FREE (available for our Coffs Coast locals).

We use FASTWAY and AUSTRALIA POST for a SECURE and FAST delivery. We will use the option that will get it to you the fastest. The Fastway service is completely tracked, insured, and requires signature on delivery. A tracking number will be sent to you. You can opt to have these updates emailed or sent via text. Fastway does not delivery to P.O. Box, or locked bag and some rural areas, in this case we will use Australia Post.

FASTWAY estimated delivery times (business days, not including weekend)... Adelaide 3-4 days, Brisbane 1-2 days, Canberra 2-3 days, Central Coast 1-2 days, Coffs Harbour 1 day, Gold Coast 1-2 days, Hobart 4-5 days, Melbourne 2-3 days, Northern Rivers 1-2 days, Perth 6-9 days, Sunshine Coast 1-2 days, Sydney 1-2 days.

AUSTRALIA POST estimated delivery times (business days, not including weekend)... Brisbane 1-2 days, Sydney 1-2 days, Melbourne 2-3 days, Canberra 2-3 days, Adelaide 2-3 days, Hobart 2-4 days, Perth 2-4 days. Australia Post delivery times apply. Next day delivery is not guaranteed. For the security of your parcel we recommend you sign up to MyPost when using Australia Post for online orders. This allows you to choose if parcels are left at your door or collected from the nearest Post office if you are not at home at time of delivery.

Postage time may take a little longer during peek periods like Christmas & Sale.

We recommended Christmas orders be placed by Wednesday 18th of December to guarantee delivery by Christmas.

INTERNATIONAL ORDERS

Welcome to the UL family! We're super excited to be offering our collection to you. In regards to shipping we've kept it simple, with flat rate shipping. We use Australia Post with tracking and signature on delivery. We are happy to send anywhere! If you have any special requests please contact us directly to make any arrangements.

NEW ZEALAND

Standard shipping 6+ business days = $20.

Express shipping 3+ business days = $40.

USA & CANADA

Standard shipping 6+ business days = $35

Express shipping 3+ business days = $70

WORLD WIDE

Anywhere in the world.

Standard shipping = $40

All prices are in Australian dollars. 

Please note: When orders shipped internationally reach your destination country, they may be subject to customs charges and clearance procedures that can cause delays beyond original delivery estimates. We will do our best to minimise any inconvenience.

Unfortunately, Uptown Local cannot be held responsible for any custom duties, foreign taxes or other fees which may be enforced. These will remain the responsibility of the customer. Please contact your local customs office for further information.

Returns

Doesn’t fit? Don’t worry...we got you.

We're open 7 days a week and our expert team can help you find your perfect fit and suitable replacement. Or we can simply email you a store credit in the form of an UPTOWN LOCAL Gift Card, to use online at your leisure...easy.

Call our store on 0266527489 and we will arrange the return with you on the spot.
You can email us if you prefer. We will respond asap and within 24hrs - info@uptownlocal.com.au

Exchange or store credit within 14 days of purchase.
NO RETURNS on sale items.
NO REFUNDS for incorrect choice.
Product must be unworn, have all tags attached and be in the original condition you received it.
In the case of multiple returns you will be required to cover the cost of postage.

Extended terms for Christmas.

Buy now for Christmas, and get the full 14 days from Christmas Day to exchange (Christmas exchanges to be completed by the 8th January 2020).

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