To our valued locals, from the UPTOWN LOCAL team.
We have implemented extra measures to ensure your orders are sent out with the highest hygiene standards. The health of our team and our community is our top priority. Keep calm, be kind, pour yourself a quaratini and order online.
Love, Angela & Micah xx
We guarantee our team will have your order ready and send out ASAP!
Orders placed by 2pm on a week day will be sent out the same day.
Our satchels are 100% compostable.
The tracking number of your parcel will be emailed to you. You can opt to have tracking updates emailed or sent via text. Once a parcel has left our store it becomes the responsibility of the customer.
Please read the the information below for our recommendations for a fast and safe delivery.
FREE SHIPPING on orders over $150.
'PICK UP' in store at Coffs Central = FREE
AUSTRALIA POST & FASTWAY = $10
We use AUSTRALIA POST and FASTWAY COURIERS for a SECURE and FAST delivery. And introducing SENDLE for a 100% carbon neutral delivery.
The Fastway service is completely tracked, insured, and requires signature on delivery. A tracking number will be sent to you. You can opt to have these updates emailed or sent via text. Fastway does not delivery to P.O. Box, or locked bag and some rural areas, in this case we will use Australia Post.
FASTWAY estimated delivery times (business days, not including weekend)... Adelaide 3-4 days, Brisbane 1-2 days, Canberra 2-3 days, Central Coast 1-2 days, Coffs Harbour 1 day, Gold Coast 1-2 days, Hobart 4-5 days, Melbourne 2-3 days, Northern Rivers 1-2 days, Perth 6-9 days, Sunshine Coast 1-2 days, Sydney 1-2 days.
AUSTRALIA POST estimated delivery times (business days, not including weekend)... Brisbane 1-2 days, Sydney 1-2 days, Melbourne 2-3 days, Canberra 2-3 days, Adelaide 2-3 days, Hobart 2-4 days, Perth 2-4 days. Australia Post delivery times apply. Next day delivery is not guaranteed. For the security of your parcel we recommend you sign up to MyPost when using Australia Post for online orders. This allows you to choose if parcels are left at your door or collected from the nearest Post office if you are not at home at time of delivery.
Postage time may take a little longer during peek periods like Christmas & Sale.
INTERNATIONAL ORDERS (All prices are in Australian dollars).
To our valued international community, from the UPTOWN LOCAL team...we're back!
Due to COVID-19 there may be some delays in the speed of your delivery, but rest assured your order is on it's way. The estimated times below have been updated to reflect a more accurate time frame.
Love, Angela & Micah xx
Welcome back to the UL family! We missed you, and we're super excited to be offering our collection to you again. In regards to shipping we've kept it simple, with flat rate shipping. See below.
Standard shipping 6-12 business days = $20.
USA & CANADA
Standard shipping 10-20 business days = $35.
Anywhere in the world.
Standard shipping 10-25 business days = $40
All prices are in Australian dollars.
Please note: When orders shipped internationally reach your destination country, they may be subject to customs charges and clearance procedures that can cause delays beyond original delivery estimates. We will do our best to minimise any inconvenience.
Unfortunately, Uptown Local cannot be held responsible for any custom duties, foreign taxes or other fees which may be enforced. These will remain the responsibility of the customer. Please contact your local customs office for further information.
Doesn’t fit? Don’t worry...we got you.
Our expert team can help you find your perfect fit and suitable replacement. Or we can simply email you a store credit in the form of an UPTOWN LOCAL Gift Card, to use online at your leisure...easy.
Call our store on 0266527489 and we will arrange the return with you on the spot.
You can email us if you prefer. We will respond asap and within 24hrs - firstname.lastname@example.org
Exchange or store credit within 30 days of purchase.
NO RETURNS on sale items.
NO REFUNDS for incorrect choice.
Product must be unworn, have all tags attached and be in the original condition you received it.
In the case of multiple returns you will be required to cover the cost of postage.