We guarantee our team will have your order ready and send out ASAP!
Orders placed by 2pm on a week day will be sent out the same day.
Our satchels are 100% compostable.
The tracking number of your parcel will be emailed to you. You can opt to have tracking updates emailed or sent via text. Once a parcel has left our store it becomes the responsibility of the customer.
We use AUSTRALIA POST for a SECURE and FAST delivery anywhere.
Please read the the information below for our recommendations for a fast and safe delivery.
FREE SHIPPING on orders over $150.
FREE 'LOCAL PICK UP' at Coffs Central.
STANDARD POST = $10 / FREE on orders over $150.
EXPRESS POST = $14.95 / $4.95 on orders over $150.
AUSTRALIA POST estimated delivery times (business days, not including weekend)... Brisbane 1-2 days, Sydney 1-2 days, Melbourne 2-3 days, Canberra 2-3 days, Adelaide 2-3 days, Hobart 2-4 days, Perth 2-4 days. Australia Post delivery times apply. Next day delivery is not guaranteed.
For the security of your parcel we recommend you sign up to MyPost when using Australia Post for online orders. This allows you to choose if parcels are left at your door or collected from the nearest Post office if you are not at home at time of delivery.
Delivery times will take a little longer during peek periods like Christmas & Sale.
INTERNATIONAL ORDERS (All prices are in Australian dollars).
Standard shipping 6-12 business days = $20.
USA & CANADA
Standard shipping 6-25 business days = $35.
Anywhere in the world.
Standard shipping 6-25 business days = $40
All prices are in Australian dollars.
Please note: When orders shipped internationally reach your destination country, they may be subject to customs charges and clearance procedures that can cause delays beyond original delivery estimates. We will do our best to minimise any inconvenience. Uptown Local cannot be held responsible for any custom duties, foreign taxes or other fees which may be enforced. These will remain the responsibility of the customer. Please contact your local customs office for further information.
Doesn’t fit? Don’t worry...we got you.
Our expert team can help you find your perfect fit and suitable replacement. Or we can simply email you a store credit in the form of an UPTOWN LOCAL Gift Card, to use online at your leisure...easy. We have new product arriving daily.
Call our store on 0266527489 and we will arrange the return with you on the spot.
You can email us if you prefer. We will respond asap and within 24hrs - firstname.lastname@example.org
EXCHANGE or STORE CREDIT within 30 days of purchase.
NO REFUNDS FOR INCORRECT CHOICE.
NO RETURNS ON SALE ITEMS.
Product must be unworn, have all tags attached and be in the original condition you received it.
In the case of multiple returns you will be required to cover the cost of postage.